An Air India flight to London had to return to Delhi after an unruly passenger allegedly harmed two cabin crew members. The passenger has been deboarded and a police case has been registered. The Air India Boeing 787 had taken off at 6.35 am and returned to Delhi at 9.42 am. Air India CEO Campbell Wilson had previously expressed concerns about physical and verbal abuse suffered by the airline crew during duty. He also suggested that India’s airline laws should be changed to allow airlines to deny someone passage, especially when they have misbehaved with fellow passengers or crew.
The Air India CEO Campbell Wilson had expressed concerns about the degradation of passenger behaviour on board aircraft in an interview in February. He highlighted that the airline crew often suffer physical and verbal abuse on duty and suggested that a standard of decorum is required. He also proposed a change in India’s airline laws to allow airlines to deny someone passage, especially when they have misbehaved with fellow passengers or crew. This proposal comes in the wake of the recent incident where an Air India flight to London returned to Delhi after an unruly passenger allegedly harmed two cabin crew members. It was widely reported in the media and caused outrage among the public. The incident also prompted Air India and other airlines to take stricter measures to prevent such incidents from happening in the future. Airlines have since tightened their rules on serving alcohol on flights and increased the penalties for unruly behavior. In addition, the Indian government has introduced new regulations that allow airlines to impose fines and ban passengers who behave inappropriately on flights.
