Byju Raveendran reacted on how users like Byju’s courses come at a time when the company has been heavily criticised in the media about badly selling and over-selling its courses. The company was also blamed of selling it even to poor families in the country.
Byju’s remains courageous by the ‘negativity’ going around about the edtech titan as the company and its management know the ‘actual truth,’ Byju Raveendran, founder and CEO, wrote to employees in an internal email, in which he also shared his learnings from 2022, an annus horribilis for the world’s most-valued tech firm.
“Hate is public, love is private. We have always been open to informed criticism, and we have never shied away from sharing our facts and figures. But criticism is one thing, and cynicism is quite another,” Raveendran said in the email, a copy of which was seen by Moneycontrol.
“Every week, we receive thousands of messages from our students, which they send us directly, sharing their love and gratitude. We see the impact our learning products are making in their lives. And we never forget why we started. Those who really know us, know this. We always try. We always look up. We are not in it for the accolades. We are in it for the impact. When we are privileged enough to make such a big impact, it’s criminal to get complacent,” Raveendran added.
